F.A.Q.

  • How far is the hotel from the airports?

    Kayseri airport is 85kms to the north east which will take about 1 hour and 30 min. to drive and Nevsehir Airport (two times a day from Istanbul only) is 45kms about 50 min. to drive to the west.

  • How much is a taxi from the airport?

    $90.00US Dollars from Kayseri Airport and $ 60.00US Dollars from Nevsehir Airport.

    There is also a shuttle service offered from the Kayseri Airport for 25,00 TL per person. We offer complimentary shuttle service from Kayseri Airport or Nevsehir Airport for minimum 3 overnights. Please ask for private / luxury transportation choices.

  • Please tell me the location of the restaurants close to the hotel?

    There are only 2 restaurants in the town of Ortahisar for now all within walking distance to the hotel. The closest being 8 meters away from the front entrance of the hotel and the furthest being 800 meters in the town center. Dilek Kaya Hotel guests may also enjoy traditional openbuffet at its own restaurant; Doga and enjoy the beautiful organic crops from our farm served to your table.

  • Does the hotel have any of the facilities; spa, Turkish bath, gym, swimming-pool?

    Upon request; we can arrange a private massage in your lovely room and we have a beautiful open air pool with cave views. We will have completed our Spa construction in a short while as well.

  • Is it easy to get to the sites on our own?

    Our hotel is located in the heart of many sites which you can explore the gorgeousOrtahisar Castle and hike Balkan Valley. Rest of the each site is at close driving distances and you can use Dolmush Bikes from the Ortahisar town center to Red / Rose Valley.

  • Is the hotel far from any shopping areas?

    Our hotel is located only 1 km from the town center where you can find a sea of shops and souvenir stall on your way and back.

  • What are some of the local tourist activities?

    Available activities for the guests in the area include: Daily private & group tours, Horseback riding, Camping, Trekking, Jeep Safari tours, Jet boats on Red River and Gondola Tours, Visiting the hot springs or local Turkish-baths and walking tours through the valleys.

  • What should I wear in Cappadocia?

    First of all; please note that Cappadocia has a very dry climate. So it is mainly hot (no humid) in the summers about 28-40 (Celsius) and 5 to -10 in the winters. So dressing will vary depending on the season you are visiting. If you are planning to do a lot hikes; please take comfortable outdoor shoes with you.

  • Do you have internet connection?

    Of course. Wireless internet is available throughout the hotel lobby and terrace areas and in some of the rooms which is free of charge.

  • Is the hotel have rooms for families?

    Yes, we have and we love families.

  • How many rooms does the hotel have?

    89 rooms including suites, caves and deluxe rooms.Some of them are tucked up into the cave and all of them have windows.

  • Are the rooms air conditioned?

    In many of them but you won’t really need A/C in caves as they are naturally cool inside.

  • Is there a central-heating in the rooms?

    Yes. We do have central heating for the comfort of our guests during the winter or early spring.

  • Can I hire bicycles, scooters and cars?

    Yes. If you let us know ahead you can also have bicycle guides for the region.

  • Which credit cards do you accept?

    Master Card and Visa Cards are welcome. We do not recommend Amex to be used as there is an additional charge by the banks about +%4.

  • Do the rooms have baths?

    Eight of our rooms have Jacuzzi bathtubs and we have several other rooms with normal bath tubs, too.

  • Are pets allowed in your hotel?

    No, unfortunately. We love animals but we do not keep them in the rooms for the further guests. Please check availability.

  • Is there television in the rooms?

    Yes. All our rooms have satellite TV.

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